Privacy policy

Joe-T Agro Empire We values your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.joe-tagroempire.com.ng and when you purchase our Hybrid Agricultural Products and Farm Implements or interact with us in any other way.

If you do not agree with the terms of this policy, please do not use our website or services.

1. Who We Are

Joe-T Agro Empire is a registered agricultural business providing hybrid agricultural products and farm implements to farmers and investors.

Business Name: Joe-T Agro Empire
Email: joetagroempire@gmail.com
Address: Benin & Enugu, Nigeria

We act as the Data Controller of your personal data under the General Data Protection Regulation (GDPR) and applicable data protection laws.

2. Information We Collect

We collect and process different categories of personal data depending on your interaction with our website and services:

A. Information You Provide Directly

• Full Name
• Contact Details (Email address, Phone number)
• Billing and Shipping Address
• Payment Information (processed securely through third-party payment processors)
• Business/Company Name (if applicable)
• Any information you voluntarily provide via forms or emails

B. Information Collected Automatically

When you visit our website, we may automatically collect:

• IP address and device identifiers
• Browser type and version
• Website usage data (pages visited, time spent, referral links)
• Cookies and similar technologies (see Section 8 below)

3. How We Use Your Information

We use your personal data for the following purposes:

• To process and fulfill your orders
• To manage payments, invoices, and shipping
• To respond to your inquiries and provide customer support
• To send updates, promotional offers, or newsletters (only with your consent)
• To improve our products, services, and website functionality
• To comply with legal and regulatory obligations

4. Legal Bases for Processing

We process your personal data under the following lawful bases as defined in the GDPR:

• Contractual necessity: To perform our obligations when you make a purchase or request a service.
• Legitimate interest: To operate, manage, and improve our business operations.
• Consent: For sending marketing communications or collecting cookies.
• Legal obligation: To comply with applicable laws, tax regulations, and business record-keeping requirements.

5. How We Share Your Information

We do not sell or rent your personal data. However, we may share your data with trusted third parties, including:

• Payment processors and logistics providers (for order fulfillment)
• IT and website hosting service providers
• Marketing and email automation platforms (with your consent)
• Legal and regulatory authorities (where required by law)

All third parties are required to protect your data and use it only for the purposes for which it was shared.

6. International Data Transfers

Your personal data may be transferred to and processed in countries outside your country of residence, including the European Economic Area (EEA). We ensure such transfers comply with applicable data protection laws and appropriate safeguards are in place.

7. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, including satisfying legal, accounting, or reporting obligations.

When data is no longer required, it will be securely deleted or anonymized.

8. Cookies and Tracking Technologies

Our website uses cookies to enhance user experience and analyze website traffic. Cookies may collect information such as:

• Device type and browser
• IP address
• Pages visited

You can manage your cookie preferences through your browser settings or our on-site cookie consent banner.

9. Your Data Protection Rights (Under GDPR)

You have the following rights regarding your personal data:

• Right to Access: Request copies of your personal data.
• Right to Rectification: Request correction of inaccurate or incomplete data.
• Right to Erasure: Request deletion of your data (“right to be forgotten”).
• Right to Restrict Processing: Request limitation on how your data is used.
• Right to Data Portability: Request transfer of your data to another controller.
• Right to Object: Object to data processing based on legitimate interests or direct marketing.
• Right to Withdraw Consent: Withdraw previously given consent at any time.

To exercise your rights, contact us at joetagroempire@gmail.com.

10. Data Security

We implement technical and organizational measures to protect your data against unauthorized access, alteration, disclosure, or destruction. These include encryption, firewalls, and secure storage.

11. Children’s Privacy

Our website and services are not directed to individuals under the age of 18. We do not knowingly collect personal data from minors.

12. Links to Other Websites

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of such websites. Please review their privacy policies before providing any personal data.

13. Updates to This Privacy Policy

We may update this Privacy Policy periodically. Any changes will be posted on this page with an updated “Effective Date.”

14. Contact Us

If you have questions, requests, or complaints about this Privacy Policy or our data practices, please contact:

Joe-T Agro Empire
Email: joetagroempire@gmail.com
Address: Benin & Enugu, Nigeria